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Acceptance, Autonomy, and Authenticity Practitioner
I am the Director of Clinical Services here at Instinct, with over 16 years’ experience supporting people with complex behavioural support needs across community and government services.
Throughout my career, I have supported children and adults with highly complex presentations, including individuals subject to restrictive practices. A significant focus of my work has been understanding the why behind behaviour, reducing restrictive practices, and helping stakeholders move away from control-based responses towards support that protects dignity, safety and quality of life.
Today, I work primarily in the telehealth space, supporting families and support teams across Queensland while providing clinical leadership to our implementing practitioners. I love working alongside a team that shares the same passion for understanding behaviour and translating evidence into practical, meaningful strategies. There is nothing more rewarding than seeing someone understood differently, watching confidence grow within a support team, or helping replace restrictive practices with approaches that are more affirming, respectful and effective.
My long-term passion is understanding behaviour, which sounds wonderfully cliché for a behaviour practitioner, but it is true. I’ve always been fascinated by patterns, the hidden logic beneath people’s actions, and the moment where everything suddenly makes sense. My family jokes that I can predict the plot twist in most movies within the first five minutes, and that same pattern-seeking brain is what I bring into my work every day.
I believe behaviour is a nervous system response. When we stop asking, “How do we stop this behaviour?” and start asking, “What is this person’s nervous system trying to tell us?” everything changes. That shift creates opportunities for greater understanding, stronger relationships, and support that truly honours the individual. For me, the best behaviour support isn’t about changing people. It’s about creating environments where they feel safe enough to thrive.
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